Terms and Conditions
Effective Date: 01/29/2025
Welcome to Déesse Noire Hair Collection LLC (“we,” “us,” or “our”). By accessing or using our website and purchasing products, you agree to the following Terms and Conditions. Please read them carefully.
General Terms
1.1. By using this website, you confirm that you are at least 18 years old or have parental/guardian consent.
1.2. We reserve the right to modify these Terms and Conditions at any time without prior notice. Updates will be posted on our website, and continued use constitutes your acceptance of any changes.
Product Information
2.1. We strive to provide accurate product descriptions and images. However, slight variations in color, texture, or appearance may occur due to manufacturing or display differences.
2.2. All products are subject to availability. If an item is out of stock, we will notify you and offer an alternative or refund.
2.3. It is the customer’s responsibility to review product care instructions. Improper handling or installation voids any return or refund eligibility.
Pricing and Payments
3.1. All prices are listed in USD and are subject to change without notice.
3.2. Payment must be completed at checkout. We accept major credit cards, debit cards, and other approved payment methods.
3.3. Payments are securely processed, and we do not store your payment information.
4. Shipping and Delivery
4.1. Shipping costs will be calculated at checkout based on your location and the shipping method selected.
4.2. Once your order is shipped, you will receive a tracking number to monitor its progress.
4.3. Déesse Noire Hair Collection LLC is not responsible for delays caused by shipping carriers, weather, or customs.
4.4. Customers are responsible for providing accurate shipping information. If a package is returned due to an incorrect address, the customer will be responsible for additional shipping fees.
5. Return and Refund Policy
5.1. Returns are accepted within 14 days of delivery if the product is unused, unopened, and in its original condition and packaging.
5.2. Refunds will be issued to the original payment method after the returned item has been inspected and approved.
5.3. Return shipping costs are the customer’s responsibility unless the item was received damaged or defective.
5.4. Hair products that have been altered, installed, or used are not eligible for returns or refunds.
5.5. For further details, please refer to our Return Policy https://www.deessenoirehaircollection.com/shipping-returns
6. Limitation of Liability
6.1. Déesse Noire Hair Collection LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
6.2. We are not responsible for damages caused by improper use, installation, or maintenance of our products.
6.3. Our maximum liability is limited to the purchase price of the product.
7. Intellectual Property
7.1. All content on this website, including text, images, logos, and designs, is the property of Déesse Noire Hair Collection LLC and may not be copied, reproduced, or distributed without our consent.
8. Customer Responsibilities
8.1. By purchasing from us, you agree to follow the care and maintenance guidelines provided with your product to maintain its quality and longevity.
8.2. You agree not to misuse our website, including attempting to gain unauthorized access, introducing malicious software, or engaging in fraudulent activity.
9. Indemnification
You agree to indemnify and hold harmless Déesse Noire Hair Collection LLC, its affiliates, and employees from any claims, losses, damages, or expenses arising from your misuse of our website or violation of these Terms and Conditions.
10. Governing Law and Dispute Resolution
10.1. These Terms and Conditions are governed by the laws of the state of Michigan.
10.2. Any disputes arising from these terms will be resolved through binding arbitration or in courts located within the state of Michigan.
11. Privacy Policy
11.1. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal information.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: info@deessenoirehaircollection.com
Address: 11415 N Saginaw St.
Mount Morris, MI 48458